ChipStars Terms and Conditions

Welcome to ChipStars. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services available at chipstars.bet. By registering an account or continuing to use our platform, you agree to be bound by these terms in their entirety. We ask that you read this document carefully before proceeding. If you do not accept these terms, you must not use our services.

1. About Us

At ChipStars, we operate under the legal entity TRICKLESS NV, incorporated in Curaçao (Registration No. 160941), with a registered office at Zuikertuintjeweg Z/N, Curaçao. Our billing agent is DIGITAL CRYPTO PAY SP z o.o. (No. 0001086250), located at Melomanow St 10/103, 00-723 Warsaw, Poland. Payment processing is handled by Power Gaming Ltd (C77981), Malta. We hold a valid gaming licence issued by the Curaçao Gaming Authority (CGA), Licence No. OGL/2024/139/0125, under the National Ordinance on Games of Chance (PB 2024, no. 157).

2. Eligibility and Account Registration

Our services are available to players who meet all of the following requirements:

• You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted territory, including but not limited to the Netherlands, USA, Italy, Singapore, Iran, Turkey, Vietnam, South Africa, Bulgaria, Croatia, and others listed in our official Terms of Service.
• You must provide accurate, complete, and current information during the ChipStars casino login and registration process.
• You must not attempt to circumvent our geo-restrictions through the use of VPN, proxy, or similar technology.
• You are permitted to hold only one active account. Multiple accounts are strictly prohibited.

We reserve the right to verify your identity at any time. Failure to provide documentation when requested may result in account suspension or termination.

3. Know Your Customer (KYC) and Verification

At ChipStars, we are required to verify the identity of all players, particularly before processing withdrawals. Our verification tiers are structured as follows based on your monthly withdrawal activity:

• €0–€2,999: Basic identity verification required.
• €3,000–€9,999: Enhanced due diligence documents required.
• €10,000–€19,999: Source of Funds documentation required.
• €20,000–€49,999: Notarised documents and Source of Wealth declaration required.

KYC must be completed within 7 days of a withdrawal request being submitted. If verification is not completed within this period, we reserve the right to reverse the withdrawal. We take anti-money laundering obligations seriously and act in accordance with all applicable regulations.

4. Deposits and Withdrawals

4.1 Deposits

We accept a wide range of payment methods at ChipStars, including Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay, Neteller, Skrill, Mifinity, Jeton, EPS, Paysafe Card, and multiple cryptocurrencies including BTC, ETH, LTC, USDT, USDC, SOL, XRP, DOGE, ADA, BNB, XMR, and TRX. The minimum deposit amount is €10 (or currency equivalent). We charge no fees on deposits, and all standard deposits are processed instantly.

4.2 Withdrawals

Our ChipStars platform processes withdrawals via Visa, Mastercard, Maestro, Neteller, Skrill, Mifinity, Jeton, bank transfer, and cryptocurrency. The minimum withdrawal is €10. We apply the following weekly and monthly limits:

• Maximum €6,000 per 7-day period (in EUR, USD, or CHF).
• Maximum €15,000 per 30-day period (in EUR, USD, or CHF).
• Progressive jackpot wins are exempt from standard withdrawal limits.
• VIP members may be eligible for higher withdrawal limits.

Large withdrawals may be split into multiple payments at our discretion, though no additional fees will apply. Authorization typically takes between 0 and 96 hours, with most withdrawals processed within approximately 24 hours. SEPA deposits must fully settle before any withdrawal can be initiated.

5. Bonuses and Promotions

We offer a generous welcome bonus across your first four casino deposits and first four sportsbook deposits. At ChipStarsCasino, the tiered welcome bonus can reach up to approximately €36,460 in real-money bonus funds. The minimum qualifying deposit for all bonus offers is €30. Our key bonus rules include:

• Maximum bet while a bonus is active: €5 per spin or bet.
• Casino bonus wagering: the bonus unlocks gradually as you wager (1% x 50% contribution rate).
• Sportsbook bonus wagering: 10x wagering requirement; minimum odds of 1.80; minimum 3 qualifying bets each at odds ≥1.05.
• All 10,000+ games contribute toward wagering requirements unless otherwise stated.
• There is no time limit on clearing your welcome bonus.

We also offer a range of promotional codes. Our ChipStars promo code options currently include FSPIN (up to 250 free spins), BOOKOFRA (100% up to €500 + 50 free spins, no wagering), TREASURE200 (200% + free spins), 400FS (400 free spins), and HAPPYHOURXXL (200% up to €600 + €10 cash gift). Players should note that ChipStars no deposit bonus offers carry a 40x wagering requirement, with a maximum withdrawal of €50–€100. Use of a ChipStars bonus code is subject to full compliance with these Terms and Conditions. We reserve the right to modify, suspend, or cancel any promotion at any time.

6. Responsible Gaming

We at ChipStars are committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. If you believe you may have a gambling problem, we strongly encourage you to contact our support team or visit independent organisations such as GamCare or BeGambleAware. Our services are not intended for minors, and we employ strict age verification measures to prevent underage access.

7. Game Fairness and Software

At ChipStarsCasino, we work with 110+ certified game providers including Pragmatic Play, Evolution, NetEnt, Play'n GO, Hacksaw Gaming, Nolimit City, Yggdrasil, BGaming, and Relax Gaming, among many others. All games use certified Random Number Generator (RNG) technology to ensure fair outcomes. We do not manipulate game results. Demo mode is available for most slots, allowing players to try games without placing real-money bets.

8. Intellectual Property

All content on our ChipStars platform, including text, images, logos, software, game interfaces, and design elements, is owned by or licensed to us. You may not reproduce, distribute, or commercially exploit any part of our content without our prior written consent. Unauthorised use of our intellectual property may result in legal action.

9. Limitation of Liability

We provide our services on an "as is" and "as available" basis. While we make every effort to ensure uninterrupted access, we do not guarantee that our platform will be free from errors, interruptions, or technical failures. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services, including losses resulting from technical malfunctions, incorrect game outcomes caused by software errors, or unauthorised access to your account where you have failed to protect your credentials.

10. Account Termination

We reserve the right to suspend or permanently close any account that we reasonably believe is engaged in fraudulent activity, money laundering, abuse of bonuses, use of prohibited territories, or any other violation of these Terms and Conditions. In such cases, we may withhold any outstanding balances pending investigation. You may close your account at any time by contacting us via live chat or emailing support@chipstars.bet.

11. Amendments to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will notify registered users of material changes through email or on-site notification. Your continued use of our ChipStars services following any such changes constitutes your acceptance of the revised terms. We recommend reviewing this document periodically to stay informed of any updates.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from your use of our services shall first be submitted to our internal complaints process. You may contact our support team at support@chipstars.bet or, for payment-related matters, at payment@chipstars.bet. Our 24/7 live chat is also available for immediate assistance. If a dispute cannot be resolved internally, it may be escalated to the relevant regulatory authority.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please do not hesitate to reach out to us:

• General Support: support@chipstars.bet
• Payment Enquiries: payment@chipstars.bet
• Live Chat: Available 24/7 directly through our website at chipstars.bet

We are always here to help and aim to respond to all enquiries promptly and professionally.