ChipStars Cookie Policy

At ChipStars, we are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them at chipstars.bet, why we use them, and your rights to control our use of them. By continuing to use our platform, you agree to the placement of cookies on your device in accordance with the terms set out in this policy.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet, or smartphone — when you visit a website. We use cookies to help our website function properly and to give you the best possible experience when you visit ChipStars. Cookies allow us to remember your preferences, analyse how our site is used, and provide features that enhance your overall experience. They do not contain personally identifiable information on their own, but they may be combined with other data we hold about you.

Why We Use Cookies

Our ChipStars platform relies on cookies for a number of important purposes. We use them to ensure the technical operation of our site, to personalise content to your preferences, and to gather analytics data that helps us continuously improve the services we offer. Whether you are using the ChipStars app, logging in via desktop, or exploring our sportsbook and live casino sections, cookies play a key role in delivering a seamless experience.

Specifically, we use cookies to:

• Keep you securely logged in during your session at chipstars.bet
• Remember your language, currency, and display preferences
• Ensure responsible gambling tools and limits are correctly applied to your account
• Analyse traffic patterns and user behaviour on our site
• Deliver relevant promotional content, including information about our ChipStars bonus offers and free spins promotions
• Detect and prevent fraud, cheating, or any unauthorised access
• Support our compliance obligations under our Curacao Gaming Authority licence (OGL/2024/139/0125)

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function correctly. Without them, services such as the ChipStars casino login, account management, and payment processing would not work. We do not require your consent to place these cookies, as they are required for the legitimate operation of our platform. They include session authentication tokens, security cookies, and load-balancing files.

Functional Cookies

We use functional cookies to remember choices you make and to provide enhanced, more personalised features. For example, when you complete the ChipStars login process, we use functional cookies to remember your preferred language and currency settings. These cookies may also be used to remember whether you have accepted certain notifications or enabled specific accessibility features.

Performance and Analytics Cookies

At ChipStars, we use performance cookies to collect information about how visitors interact with our website. This includes pages visited, time spent on each section, and any errors encountered. All data collected through these cookies is aggregated and anonymised — we use it solely to improve how our site performs, not to identify you personally. We may use third-party analytics providers for this purpose, including services that help us understand usage of the ChipStars bet platform.

Targeting and Marketing Cookies

We and our trusted third-party partners may use targeting cookies to deliver advertisements and promotional content that are relevant to your interests. These cookies track your browsing behaviour across websites and help us ensure that information about our ChipStars promo code offers, no deposit bonus opportunities, and free spins promotions reaches the right audience. You may opt out of marketing cookies at any time through our cookie settings panel.

Third-Party Cookies

Our ChipStars casino website integrates content and tools from third parties, including game providers such as Pragmatic Play, Evolution, and NetEnt, as well as payment processors and affiliate tracking systems. These third parties may place their own cookies on your device when you interact with their embedded content. We do not control third-party cookies and recommend reviewing the privacy policies of those providers directly. Our use of third-party services is governed by agreements that require those parties to handle your data responsibly.

How Long Do Cookies Last?

Cookies we place can be either session cookies or persistent cookies. Session cookies are temporary — they are deleted from your device as soon as you close your browser. Persistent cookies remain on your device for a set period of time or until you delete them manually. The duration of each cookie depends on its purpose: for example, authentication session cookies expire when you log out, while analytics or preference cookies may persist for several months to support a consistent user experience on our platform.

Managing and Controlling Cookies

We respect your right to control how cookies are used on your device. At ChipStars, we provide a cookie consent tool that allows you to customise your preferences at any time. You can choose to accept all cookies, reject non-essential cookies, or select individual categories based on your preferences.

You may also manage cookies directly through your browser settings. Most browsers allow you to:

• View cookies that have been set on your device
• Block cookies from specific or all websites
• Delete cookies that are already stored on your device
• Set preferences for certain types of websites

Please note that if you disable or delete certain cookies, some features of our ChipStars casino platform may not function as intended. For example, blocking strictly necessary cookies may prevent you from accessing your account or completing transactions.

Cookies and Your Privacy

Our use of cookies is closely connected to how we process your personal data. We encourage you to read our full Privacy Policy for a detailed explanation of what data we collect, how we use it, and your rights under applicable data protection law. Our operator, TRICKLESS NV, registered in Curacao, and our billing agent, DIGITAL CRYPTO PAY SP z o.o., are committed to handling your data lawfully and transparently.

We do not sell personal data collected through cookies to third parties. Data collected via analytics and targeting cookies is used solely to improve our services and deliver relevant communications to our players.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you by displaying a prominent notice on our website or via email. We encourage you to review this policy periodically to stay informed about how we use cookies. Continued use of our ChipStars platform following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you wish to exercise any of your rights in relation to the data we collect, please do not hesitate to get in touch with us. Our support team is available 24/7 and can be reached via live chat on chipstars.bet or by email at support@chipstars.bet. We are committed to responding promptly and transparently to all privacy-related enquiries.